Partners

DemandVoice maintains an active partner network to ensure that our clients benefit from state-of-the-art technologies and best-of-breed solutions.

Holly Connects, Pty Ltd.

Holly Connects is an engineering visionary and leader in the development of standards-based, next generation voice platforms for enterprises, carriers and hosted service providers. Following strict adherence to industry standards such as VoiceXML and VoIP, the Holly Voice Platform is a leading visionary in Gartner Group’s Magic Quadrant for IVR and Enterprise Voice Portals in 2008. It was also named Next Generation IVR platform leader by Frost & Sullivan and is the only independent platform running large, complex customer deployments world-wide. Holly has deployed thousands of ports and hundreds of applications across six continents into major customer sites including American Express, Vodafone, Telstra, and US Airways. Holly customers benefit from strong multi-tenancy features, sophisticated reporting and industry leading speech recognition logging and call recording.

For more information, visit www.holly-connects.com

IBM Corporation

IBM has over 35 years of continuous research in speech technologies. WebSphere® Voice Server (WVS) is a software product that can be integrated with other software and hardware telephony products to speech-enable these products and their associated applications. Third-party IVRs and VoiceXML gateways that are qualified and interoperate with the WVS using MRCP utilize IBM speech recognition and TTS engines for accepting voice input and generating synthesized speech output. IBM Speaker Independent Verification (SIV) improves usability by offering language independent and phrase independent verification technology in a non-intrusive way to improve information access security.

For more information, Go to IBM

IBM, IBM logo, WebSphere, and the Business Partner emblem are trademarks of International Business Machines Corporation in the United States, other countries, or both.

Inference Communications, Pty Ltd.

Inference is an award winning specialist in the provision of natural language speech recognition solutions and technology. Inference has made available a range of customizable pre-packaged solutions on the Demand Voice platform that may be deployed quickly and easily. All solutions come bundled with a web interface for management of and reporting on that service. In addition, Inference specializes in working with clients looking for sophisticated natural language solutions used in support and enhance branding and marketing.

For more information, visit www.inferencecommunications.com

National Directory Information Services, LLC

National Directory Information Services is the leading developer of automated directory assistance information for companies that need fast and accurate electronic data for sales, customer care, and operations. The company’s 411XML® product line provides directory data in real time to interactive voice response applications, call center agent screens or any Internet-enabled application. National Directory also provides directory assistance listings management services for businesses migrating to VOIP and other non-traditional phone services. The privately held company is headquartered in Orinda, California.

For more information, visit www.411XML.com

411XML® is a registered trademark of National Directory Information Services.

NaturalInsight

NaturalInsight provides leading edge Web-based workforce management and data collection software for industries with widely distributed workforces. A fully integrated suite of services, NaturalInsight allows for streamlined staff management, task scheduling, project tracking and integrated reporting of activities performed in many locations. The company’s hosted solution model allows clients to minimize technology investment while improving overall performance and accountability.

For more information, visit www.naturalinsight.com

Product Support Solutions, Inc.

PSS helps enterprises transition gracefully from legacy to next generation contact center infrastructure. Through a unique combination of products, services, and 24x7x365 Extended Life support, PSS customers can transition to VoiceXML, SIP, SOA, and Web Services as rapidly or gradually as business priorities demand. Recognized as one of the fastest growing private companies in America, PSS customers include American Express, AT&T, US Airways, and United Healthcare.

For more information, visit www.psshelp.com

Vocabra, Inc.

Vocabra delivers voice-enabled portal solutions to industry leaders seeking to give their mobile workforce increased access to corporate information. Our solutions are deployed in Fortune 500 companies in the Retail, Insurance, Manufacturing, Healthcare and Information Technology sectors. Our customers operate with high-demand, time sensitive requirements for information from their mobile and contract workforce and use the Vocabra workforce and alert portals to ensure access to information on-demand.

For more information, visit www.vocabra.com